While McVan strives to create long-lasting products from quality materials, even these high-end items are prone to damage. For instance, metals are known to turn colors and clasps can break. Items may also be susceptible to other damages, depending on how often they're worn and in what type of environment they're stored.

Customers can send the product directly to McVan at 35 Frank Mossberg Drive, Attleboro, MA 02703 with their address and phone number clearly written.